Alum+ Help Centre

Welcome to the Alum+ help centre. Browse the guides below to find what you need.

Getting started

• How Alum+ works — What Alum+ does, where its records come from, and how often it searches.
• Building your directory and running your first records search — Add your artists, by spreadsheet or by hand, and start your first records search.
• Explaining profile fields — The two required details, and the optional fields you can add.

Working with your records

• Understanding Activity, Calendar and categories — Where your records live, how to filter them, and what the categories mean.
• Trusting your records — How to verify a record, what to double-check, and why some artists show fewer.
• Putting your records to work — Turn records into newsletters, social posts, reports, events and more.
• Flagging vs. reporting a record — When to flag a record to follow up, and when to report a mistake.

Your team, account & billing

• Inviting your team and member roles — Invite colleagues as admins or members, and how the limits work.
• Managing your account and organisation — Your personal account, and the Organisation settings admins control.
• Billing and subscription — Plans, renewal, refunds, and how to manage billing.